Repair of new leather sofa

Hello,

this defect is not original, it corresponds to a snag, either something cutting is left on it, or it was caught during transport. We strongly advise you to send a complaint to your seller in a registered letter with return receipt and attach a photo. If it is he who has delivered, he will assume responsibility, if it is a carrier it is up to him to turn to this company. He must ensure the repair or pay the amount.

Qty.

Thank you for your answer. In reality, we have 2 choices: keep it or get a refund because the product is no longer in stock.

So if we want to keep it, what products can I use to fix it? And do you think it will show after repair?

Sincerely.

Is the cut open and how tall is it?

Qty.

The cut is 1 cm long. Concerning if it is open, I give you the photo nÂ2 as an attachment.

Thank you in advance for your answer.

We can see on the picture the cut but we can't see if the leather has been crossed, or if there is still a layer of skin. The repair is different in the case of an open shutdown.

Qty.

I just checked and the leather is crossed, the cut is still 1 cm. What is the nature of the repair and the products to be purchased?

Thank you in advance for your answer.

You will have to glue a piece of leather inside the backrest with the repair paste, fill the crack with the same paste and recolour. You therefore need a jar of 20 gr of black repair paste, 125 ml of black pigment recolouring agent. We will put a small can of varnish, otherwise the recolored area will be matt.

Qty.